Returns, Refunds, and Exchanges Policy

Here’s How It Works

Sometimes you change your mind, we understand that – that’s why we give you a 30 day window (from date received) to return your item. Simply email us at support@circlemusiccenter.com and we’ll guide you through our return process. If your item received free shipping, you will be given a full refund/credit minus the original shipping charges.

Items returned in 7 days will be given a full refund, minus the original shipping charges.

Items returned in the remaining 23 days will be given a full store credit, minus the original shipping charges.

*Special orders are not refundable.

Return Exceptions

Some items can not be returned if they are opened. These include music & software

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 15% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.